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Scheduled Maintenance

Scheduled Maintenance – One.nz (MultiTXT) NZ TLS Certificate Renewal Sep 14, 2026 18:00-18:05 NZST

Dear Customer,

We will be performing maintenance to renew the TLS certificate for *.multitxt.co.nz. This will be done in the following window:

Start: Monday 14 September 2026 18:00 NZST (Monday 14 September 2026 06:00 UTC)
End: Monday 14 September 2026 18:05 NZST (Monday 14 September 2026 06:05 UTC)

As part of this maintenance, the TLS certificate for MultiTXT will be renewed. No downtime or service interruption is expected during the maintenance window.

The following should be noted during the maintenance:

- Message sending and delivery receipts will continue to operate as normal.
- Customers using standard TLS connections are not required to make any configuration changes.
- Customers currently using TLS certificate pinning may experience connection issues once the existing certificate is replaced unless their configuration is updated.
- We recommend that customers using certificate pinning discontinue this configuration to avoid potential connection issues.

Please contact the Support Team if you require any further information or assistance.

Posted on Sep 01, 2026 - 13:27 NZST
Sep 2, 2026

No incidents reported today.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

No incidents reported.

Aug 26, 2026

No incidents reported.

Aug 25, 2026

No incidents reported.

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

No incidents reported.

Aug 19, 2026
Resolved - This incident has been resolved.
Aug 19, 03:30 NZST
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 19, 03:26 NZST
Update - We are continuing to investigate this issue.
Aug 19, 02:56 NZST
Investigating - We are currently investigating an issue in which an end user will receive an error while navigating their settings in the UI stating "There was an error retrieving some data. Please refresh the page or contact support if the issue persists."
Aug 19, 02:23 NZST